No bags larger than 6”x6” (including carrying cases, backpacks, camera bags, or chair bags) are
permitted through the gates. No clear, plastic, vinyl, or other carry items larger than 12”x6”x12” are
permitted through the gates. For more information, please visit PGA TOUR Prohibited Items.
What to Know
The Puerto Rico Open invites people of all ages to enjoy a full week of world-class golf, filled with fun and entertainment. To make your visit seamless, here are the key details you need to know before arriving at the Grand Reserve Golf Club.
Welcome, Puerto Rico Open Fans!
The Puerto Rico Open provides action-packed activity for fans of all ages. As always, the safety of all associated with the PGA TOUR and our global community continues to be our number one priority. The PGA TOUR has developed measures to promote a safe environment and quality experience on the golf course.
Broadcast worldwide on Golf Channel and NBC Sports, the Puerto Rico Open invites visitors to experience the thrill of the game while embracing the Island’s rich spirit and tropical vibes. It’s here that world-class golf meets the lively culture and warm hospitality of Puerto Rico.
Arrival
All persons and items are subject to search prior to being granted access to a tournament. Persons found to be in possession of prohibited items or bags that exceed the permitted size specifications will be asked to return those items to their vehicle before being allowed to board shuttles or enter the tournament grounds. The Puerto Rico Open tournament does not provide a “bag check” facility, so attendees are urged not to bring prohibited items.
Please click here for the most current parking information.
Guests are required to present a valid ticket to enter tournament grounds and may proceed through
the gates once a valid scan has been registered. For ticket terms visit ticketera.com.
Guests are strongly encouraged to distribute and download tickets in advance of the tournament.
To enhance the autograph experience for all spectators, while allowing players to properly prepare
and compete, the PGA TOUR has established the following guidelines:
Autographs can only be obtained at designated Autograph Zones.
On-course autographs are not permitted. This includes, but is not limited to, tees, fairways,
greens, and practice areas during practice rounds and tournament rounds.
If you begin to feel ill on-site, please return safely home or seek medical attention at a First Aid Tent.
While the PGA TOUR and tournaments will continue to ensure all areas are routinely cleaned and
sanitized, sanitization and handwashing are encouraged throughout your time onsite.
The Puerto Rico Open accepts all major credit cards and cash for purchases during the event.
Stay close to the action of the Puerto Rico Open tournament by following the PGA TOUR Mobile App.
The PGA TOUR App provides fans access to event information, tee times, real-time leaderboard
scoring, play-by-play, video highlights, news, statistics, 3D shot tracking, and more.
Segways, motorized scooters, or other personal transportation devices are permitted when used as
a mobility aid by individuals with mobility impairment. No motorcycles, mopeds, tricycles, bicycles
(whether or not motor-driven)
,
skateboards, hoverboards, or similar devices will be permitted to be
operated on or within tournament property.
No pets, except for service animals, are permitted through the gates.
Click here to view PGA TOUR Prohibited Items policy.
The PGA TOUR Weather Policy is in effect at all tournaments. Please observe on-course scoreboards for weather messages and follow all instructions provided by the Puerto Rico Open tournament, which may include seeking safe shelter or exiting the premises. In the event of dangerous weather – avoid the following: hilltops/high places; golf carts; temporary structures; trees; wire fencing.
Respect the Game
The PGA TOUR has the best fans in sports. By attending a PGA TOUR event - and as part of the PGA TOUR family - spectators are expected to behave appropriately by Respecting the Game, Enjoying Responsibly, and Playing by the Rules. For more information on proper versus improper fan behavior at PGA TOUR events, please view the full Fan Code of Conduct.
The game of golf has historically been one of decorum, civility, and sportsmanship, and you as a
spectator play an important role in helping to provide a safe and enjoyable experience for all. When
attending a PGA TOUR event, please Respect the Game by watching your distance and behavior
toward the athletes, not interfering with the competition, and spectating in a safe and orderly
manner.
PGA TOUR events are more than just an opportunity to witness the best golfers in the world perform.
Our events offer unforgettable memories and activities for families and individuals of all ages. While
on-site, please Enjoy Responsibly, and respect all competitors, staff, and fellow spectators.
Each year, more than 100,000 people volunteer their time in helping tournaments provide a safe and memorable experience for our fans. Please Play by the Rules by ensuring that your actions reflect the values found in the official Fan Code of Conduct and that you treat these volunteers, the golf course, and the many staff and vendors with respect.
TEEOFF@PUERTORICOOPEN.GOLF
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