Arrival

All persons and items are subject to search prior to being granted access to a tournament. Persons
found to be in possession of prohibited items or bags that exceed the permitted size specifications
will be asked to return those items to their vehicle before being allowed to board shuttles or enter
the tournament grounds. The Puerto Rico Open tournament does not provide a “bag check” facility,
so attendees are urged not to bring prohibited items.

BAG POLICY
No bags larger than 6”x6” (including carrying cases, backpacks, camera bags, or chair bags) are
permitted through the gates. No clear, plastic, vinyl, or other carry items larger than 12”x6”x12” are
permitted through the gates. For more information, please visit PGA TOUR Prohibited Items.

CHAIRS
Lounge or oversized chairs with extended footrests, or seat cushions in a carrying case with pockets
or compartments are not permitted through the gates. Collapsible chairs without chair bags and seat
cushions that do not require a carrying case or have pockets or compartments are permitted. All
portable chairs must be removed from the course each night.

FOOD AND BEVERAGE
At the tournament’s discretion, food may enter the tournament in a clear, resealable, plastic bag
not to exceed the size of a one (1) gallon bag. Outside beverages or coolers are not permitted.

PARKING
Please click here for the most current parking information.

TICKETING & CUSTOMER SERVICE
Guests are required to present a valid ticket to enter tournament grounds and may proceed through
the gates once a valid scan has been registered. For ticket terms visit ticketera.com
Guests are strongly encouraged to distribute and download tickets in advance of the tournament.

AUTOGRAPHS
To enhance the autograph experience for all spectators, while allowing players to properly prepare
and compete, the PGA TOUR has established the following guidelines:

• Autographs can only be obtained at designated Autograph Zones.
• On-course autographs are not permitted. This includes, but is not limited to, tees, fairways,
  greens, and practice areas during practice rounds and tournament rounds.

HEALTH AND SAFETY
If you begin to feel ill on-site, please return safely home or seek medical attention at a First Aid Tent.
While the PGA TOUR and tournaments will continue to ensure all areas are routinely cleaned and
sanitized, sanitization and handwashing are encouraged throughout your time onsite.

ONSITE TRANSACTIONS AND PAYMENTS
The Puerto Rico Open accepts all major credit cards and cash for purchases during the event.

PGA TOUR SOCIAL MEDIA
Stay close to the action of the Puerto Rico Open tournament by following the PGA TOUR Mobile App.
The PGA TOUR App provides fans access to event information, tee times, real-time leaderboard
scoring, play-by-play, video highlights, news, statistics, 3D shot tracking, and more.

PERSONAL TRANSPORTATION DEVICES
Segways, motorized scooters, or other personal transportation devices are permitted when used as
a mobility aid by individuals with mobility impairment. No motorcycles, mopeds, tricycles, bicycles
(whether or not motor-driven), skateboards, hoverboards, or similar devices will be permitted to be
operated on or within tournament property.

PETS
No pets, except for service animals, are permitted through the gates.

PROHIBITED ITEMS
Click here to view PGA TOUR Prohibited Items policy.

WEATHER POLICY
The PGA TOUR Weather Policy is in effect at all tournaments. Please observe on-course scoreboards
for weather messages and follow all instructions provided by the Puerto Rico Open tournament,
which may include seeking safe shelter or exiting the premises. In the event of dangerous weather –
avoid the following: hilltops/high places; golf carts; temporary structures; trees; wire fencing.

RESPECT THE GAME

REP OUR GAME
The PGA TOUR has the best fans in sports. By attending a PGA TOUR event - and as part of the PGA
TOUR family - spectators are expected to behave appropriately by Respecting the Game, Enjoying
Responsibly, and Playing by the Rules. For more information on proper versus improper fan behavior
at PGA TOUR events, please view the full Fan Code of Conduct (below).

RESPECT THE GAME
The game of golf has historically been one of decorum, civility, and sportsmanship, and you as a
spectator play an important role in helping to provide a safe and enjoyable experience for all. When
attending a PGA TOUR event, please Respect the Game by watching your distance and behavior
toward the athletes, not interfering with the competition, and spectating in a safe and orderly
manner.

ENJOY RESPONSIBLY
PGA TOUR events are more than just an opportunity to witness the best golfers in the world perform.
Our events offer unforgettable memories and activities for families and individuals of all ages. While
on-site, please Enjoy Responsibly, and respect all competitors, staff, and fellow spectators.

PLAY BY THE RULES
Each year, more than 100,000 people volunteer their time in helping tournaments provide a safe and
memorable experience for our fans. Please Play by the Rules by ensuring that your actions reflect the
values found in the official Fan Code of Conduct (below) and that you treat these volunteers, the golf
course, and the many staff and vendors with respect.